Trust your Intuition

FAQ's

Welcome to our FAQ, we are so happy to have you here and as a customer.
Here you'll find answers to the most common questions.

Tarot cards

Can any inexperienced person read Tarot cards?

Yes! There is no right or wrong. Anyone can shuffle, draw and look at the cards and contemplate what their meanings could be. If you need a little guidance, then all decks come with a small guide book. Decks that come with a more detailed guidebook, or with the meanings written on the cards, can be found in the beginner friendly collection right here. You don't need a velvet cloth, incense or candles unless you want to. Your kitchen table or sofa will do just fine.

What is the right way to shuffle Tarot cards?

There's no right or wrong way. Shuffle the cards in the way that is easiest for you until you feel that they have been shuffled enough. Whether you cut the deck or not is totally up to you.

Do I need to hide my Tarot cards from my mother in law?

Again, that's totally up to you, but we think it's a good idea to show your beauties off to your mother in law, maybe even give her a reading. She's bound to be fascinated by the images if not by what stories the cards have to tell. She'd probably love to receive a Tarot deck as gift!

Shipping & Returns

How quickly will be new cards be delivered?

You can expect your order to be dispatched within 1-2 working days. Delivery takes 2-5 working days. Delivery times may differ depending on your country. You will receive notifications via Email when your order has been dispatched, along with a tracking number.

Where do you deliver to?

We deliver worldwide. Our shop is based in Germany, depending on your country, you may need to pay customs tax when your parcel arrives.

What are the shipping costs?

Germany: 4.50€, orders over 50€ are eligible for free delivery.

EU Countries: 12.50€

Non EU and Rest of World: 18.00€

Can I return Tarot cards?

If the deck and its packaging box has been left unopened, the cards can be returned for a refund. If the cellophane wrappings have been removed, we are unable to accept returns. For more information about returns, please read our refund policy.

Didn’t find your answer?

Don't hesitate to contact us